PRICE & PAYMENT POLICY
 

1. Price Policy:
   Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice by Distributors. The prices mentioned at the time of ordering will be the prices charged to you on the date of delivery. Although prices of most of the products do not fluctuate on a daily
   Our online price may not match with offline price at store. You shall not raise any dispute on the same.
    
   2) Payment Policy:
   Inlog offers you multiple payment options both online and offline however Inlog reserves its right to add or delete any mode of payment without any prior notice.
    
   A. Offline Payment Mode:
   Cash on Delivery (CoD) - Buyer needs to make payment in cash to the delivery person at the time of receipt of delivery of the Products at its delivery location
   For CoD Payment option, maximum order value is Rs 10,000/- However Inlog can change this limit without further notice.
   
   B. Online Payment Mode:i. Credit Cards
   ii. Debit Card
   iii. Net Banking
   iv. UPI and Wallet Payment
   Acceptance:
    
   We accept payments made by most of the major credit/debit cards /UPI / wallets issued in India. Acceptance of card payment is at the sole discretion of Inlog and you may be asked to submit copy of photo identity proof too. However Inlog reserves its right to deny acceptance of card payment without any prior notice. We don't accept internationally issued credit/debit cards and certain cards issued by banks in India too.
    
   Order:
    
   You can place your order with the distributors directly on their Website and application or over phone and choose any of our payment modes made available to you after invoicing through the provided link. In case of payment to be made offline, Buyer needs to pay the invoice amount in cash at the time of delivery.
   Orders will be processed for shipment/delivery upon selection of your preferred delivery location, date and time and confirmation by us.
   
   Payment:
    
   While availing any of the payment method/s available, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
   i. Lack of authorization for any transaction/s, or
   ii. Exceeding the present limit mutually agreed by you and your issuing bank, or
   iii. Any payment issues arising out of the transaction, or
   iv. Decline of transaction for any other reason/s
   Prices stated at the time of an order is placed shall apply in respect to that order.
   All payments made against the purchases of products by you shall be in Indian Rupees only.
   You represent and confirm that the credit/debit card /UPI / wallet that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card //UPI / wallet to use it. You further agree and undertake to provide the correct and valid credit card details to carry out a transaction on the Website and application. All UPI / wallet / credit/debit card holders are subject to validation checks and authorization by the issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
   In case of payment made through online, before shipping / delivering your order to you, we may request you to provide copy of photo identity proof document as acceptable to Inlog to establish your ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
   Inlog reserves the right to impose limits on the number of transactions which Inlog may receive from an individual valid credit/debit/ valid bank account and reserves the right to refuse to process transactions exceeding such limit.
   In cases where the payment of an online order does not get successfully communicated to our system due to any network or technical issue between intermediary, bank or payment gateway, the order shall not be processed and a refund will be initiated for the same. However in an unsuccessful attempt if the customer’s account gets debited, such amounts generally gets auto reversed in the same account. However Inlog shall not be held responsible for such amounts debited in unsuccessful attempts and customer can raise reversal request with their bank should there be any unreasonable delay in refund.
   Buyer acknowledges that Inlog will not be liable for any damages, interests, claims etc. resulting from not processing a transaction or any delay in processing a transaction which is beyond control of Inlog.
    
   For Credit Card:
   Note:
    Credit cards not enabled for online/ecommerce transaction will not be processed for payment. Please check with your credit card issuing Bank or authority on the status or to activate online transaction capabilities for your credit card.
    

   
   For Debit Card:
   Note: Debit cards not enabled for online/ecommerce transaction will not be processed for payment. Please check with your debit card issuing Bank or authority on the status or to activate of online transaction capabilities for your debit card.
    
   RETURN, EXCHANGE & REFUND
    
   Return & Refund Policy:
    
   We delivered the products from distributors whom you have placed the order. We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality or physical condition of the product. At the time of delivery, we will take the returned product back with us and if already paid the corresponding value would be adjusted through the credit note /replacement of products.
    Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. We do not make any cash refunds.
   
   Delivery/Shipping Policy: Delivery Timelines: We will make every effort to get your order delivered to you as per your convenient/ chosen available slot.
   i. The products ordered by You shall be available for delivery as per allotted delivery slot during the delivery hours, namely, 07:30 hours to 21:30 hours on all days. If you fail to take delivery on the agreed slot as mentioned in (a) above, your order and delivery next working day.

 ii. At the time of taking delivery of the products, You shall quote the PIN No. at the Delivery Person.
iii. The Delivery Person authorized to deliver the product may decline to deliver the product if he finds any inconsistency as regards Order No. / PIN No or any other detail of the order
iv. It is your responsibility to count and check all the products while accepting the Products as per your Order. No dispute will be entertained by Inlog once you accept the products

 v. You shall accept the product without demur in the following circumstances:
If the products delivered to you are in accordance with your order, or
We request you to check all the Products at the time of delivery. Complaint pertaining to short weight will not be entertained, if the complaint is not lodged immediately on delivery.
 
5) Shipping Charges:
Delivery charge will be paid to inlog by the distributors for all the orders.

6) Order Tracking:
Once your order has been dispatched from our warehouse, an email or an SMS will be sent to you on the email address or mobile number provided by you under "Billing Address" and Order placed .